Returns

All of our cushions are hand made and we hope that you will love your new purchase. We also understand that if it is not quite as you expected, you may wish to exchange or return an item.

All returned items must be unused and returned within 14 days of purchase. We only accept returns of items which are in perfect condition and are sent back in the original packaging.

We are sorry that as a small company we are unable to offer free returns so return postage is the responsibility of the customer.

Please call the studio on 01344 886939 for our returns address and include your order ID number when returning the item, retaining your proof of postage (ideally recorded delivery) as we cannot be held responsible for items lost in transit without proof of sending.

© Jeanne Lainé 2017